[All] Why are my QB item codes being mapped to the Zoho product names?

[All] Why are my QB item codes being mapped to the Zoho product names?

Some QuickBooks systems are set up to display item codes as the designated item names, and the common names of the items in their descriptions.  By default, the ZBrains dashboard maps the QuickBooks item name to Zoho product name. 

If your QuickBooks system is configured to show item codes in the name field and the common name of the item in the description field, the QB item code will be mapped to the Zoho product name, and the QB description (containing the real name of the product) will be mapped to the Zoho product description.

Solution: Map the QuickBooks item description to the Zoho product name, and the QB item name to the Zoho product description.  Make a small update to a record you'd like to test, and run the Web Connector once to sync using this new mapping.