[ALL] I upgraded my plan and I don't have mapping for any new modules!

[ALL] I upgraded my plan and I don't have mapping for any new modules!

In some cases, if you upgrade your plan from Freemium to any premium plan, or from any premium plan to a higher-level premium plan, you'll find that your standard mapping will not appear by default for your newly available modules.  This is an easy issue to fix.

To fix this, simply navigate to the mapping pages for your new modules and click "Reset Default Mapping."

If your issue persists, please submit a ticket through the knowledge base or email us: support@zbrains.net.

To access the QuickBooks integration dashboard, click here.
    • Related Articles

    • I. Zoho QuickBooks Integration | Field Mapping

      ZBrains Dashboard >> Mapping This is the default or home page you’ll see upon logging into the Zoho QuickBooks integration dashboard.  This screen allows for the mapping of different QuickBooks fields (on the left-hand side, marked by QB icons) with ...
    • [ALL] So, I've upgraded my CRM version to Pro or above. Why are my transactional modules not appearing?

      As you may know, our premium QuickBooks integrations require at least Zoho CRM Professional edition or above to work, as only those versions support transactional modules like invoices, quotes, and sales orders.  (You can still use the Freemium ...
    • I. Zoho Sage 100 Integration | Field Mapping

      ZBrains Dashboard >> Mapping This is the default page you’ll see when logging into the Zoho CRM Sage integration dashboard.  From this screen, you can map different fields in each Sage module (fields marked with a green icon with a white "S") with ...
    • [QBO] Why can't I see my products mapping or transactions mapping?

      If you use our Zoho QuickBooks Online integration and, upon logging in for the first time, you don't see any field mapping options possible for items or products, this is an easy problem to fix. Solution 1: Check your Zoho CRM subscription and ...
    • [QBD] FIlling out the "Select your plan" intake form

      Here’s how to fill out the signup form for the DIY QuickBooks integration.  The form’s purpose is to collect some basic information, then let you create a username and password to access the integration dashboard, where you’ll be able to configure ...